Your connection is via ADSL2+
Before you start
Confirmation from Commander to setup your equipment
We will send this to you via email and/or SMS.
A Business Modem
The below instructions are specifically for the Commander Business Modem. If you have opted to use your own modem, please refer to the manufacturer’s user guide provided with the device.
Getting Connected
Select your Commander Business Modem model number (displayed on your device):
Connect the phone cable from the xDSL port on the back of your Commander Business Modem to the telephone wall socket.
Connect the power adapter for the modem to the power outlet.
Allow 15 minutes for auto configuration. Once the setup has been completed, the modem will display solid lights for internet and the DSL light will be flashing.
Connect your device(s) by simply locating the Wi-Fi network name and Wi-Fi password on the back of the Commander Business Modem. Alternatively, you can connect your device(s) directly (via cable) into one of the spare yellow ethernet ports in the back of the modem.
If you have Business Phone, please check your user guide to find the right port for your equipment. For Commander Business Line, you'll find the port information in your order completion email.
Your Commander Business Modem is now connected. If you need any help, then please give us a call on 13 70 90 (Option 3).
Connect the phone cable from the xDSL port on the back of your Commander Business Modem to the telephone wall socket.
Connect the power adapter for the modem to the power outlet.
Allow 15 minutes for auto configuration. Once the setup has been completed, the modem will display a solid light for DSL and a flashing light for Internet. If the lights aren’t displaying correctly, simply power cycle the modem.
Connect your device(s) by simply locating the Wi-Fi name (SSID) and Wi-Fi Password (Password/Pin) on the bottom of the Commander Business Modem. Alternatively, you can connect your device(s) directly (via cable) into one of the spare yellow LAN ports in the back of the modem.
If you have Business Phone, plug the network cable from the back of the handset into a free LAN Port. For Commander Business Line, you'll find the port information in your order completion email.
Connect the phone cable from the xDSL port on the back of your Commander Business Modem to the telephone wall socket.
Connect the power adapter for the modem to the power outlet.
Allow 15 minutes for auto configuration. Once the setup has been completed, the modem will display solid lights for Power and PPP. The SYS light will be flashing and the xDSL light will flash with traffic.
Connect your device(s) by simply locating the Wi-Fi network name (SSID) and Wi-Fi password (WLAN Key) on the bottom of the Commander Business Modem. Alternatively, you can connect your device(s) directly (via cable) into one of the spare blue GE0-3 ports in the back of the modem.
Screw in both Antennas, this will optimise 4G Backup signal strength.
If you have Business Phone, please check your user guide to find the right port for your equipment. For Commander Business Line, you'll find the port information in your order completion email.