Business nbn® plans

Commander Business nbn® is a high-speed Internet service designed specifically for business, offering reliable connectivity and tailored features to meet business needs.

Opting for Commander Business nbn® over a residential plan ensures your business stays connected with:

Priority Network Support (PNS):
Enjoy peace of mind with faults fixed within 12 hours on higher speed plans.

Free 4G Backup:
Our Business modem includes a 4G Backup to keep your business running smoothly during any outages. Residential plans typically lack these features, meaning your service could be down for days. For uninterrupted connectivity and reliable support, Commander Business nbn is your best choice. Keep your business online and running with us!

Commander offers these speeds for specific technologies types.

Absolutely! Commander Business nbn® seamlessly supports VoIP and other critical business applications. Our network prioritises Commander VoIP traffic, ensuring no dropouts or distortion. Given the data-heavy nature of today’s business applications, we recommend choosing one of our high-speed plans to ensure your business has the bandwidth it needs. Stay connected and efficient with Commander Business nbn®!

Once you have chosen us as your Internet provider and you have signed up, we will coordinate your activation. If the nbn® isn't currently at your address, we will arrange for an nbn® technician to get you connected. If you have chosen to use our Business Modem, it will be sent out to you. You can also add Office Phones to your order. Our hardware is easily self-installed, or you can pay to have it professionally installed by a technician.

Delivered over a mobile broadband service, 4G Backup lets you access the Internet and make/receive IP Voice calls (in line with your business Internet plan inclusions) when your fixed Internet connection has failed or is waiting to be activated. This service is only available when you use the Commander Business Modem.

Priority Network Support (PNS) is a service you can add to any of our nbn® business plans. It is a service that is only available to businesses and provides a dedicated onboarding experience and set restoration target times if you experience a fault on any of our business Internet plans. This service is highly recommended for businesses that can’t afford to be offline. So, if your business has critical data needs and requires a high level of support in the event that an issue arises, you should consider adding the PNS service.

We offer a few different versions of PNS, services without PNS have a restoration target of the next business day. So for example if a customer experiences a fault, and calls Commander Friday afternoon, Commander troubleshoots to find the cause of the issue and finds it is at a nbn® network level. Commander reports the fault to nbn® at 6pm same day, see the difference of a service with and without PNS. Services with PNS get restored within the 8 or 12 hour timeframe.

NOTE: Priority Network Support only covers the nbn service, and all other bundled services are not included. If you already have Priority Network Support with us and want to log an nbn® fault, then please call 1300 523 983.

You can install Business Wi-Fi Boosters or mesh devices to improve the quality of your Wi-Fi experience. Up to 3 mesh devices can be connected to the Commander Business Modem. Please note that we do not offer support for third-party devices. It’s up to you to make sure that any third-party devices are compatible with our modem.